Please click on the links below to view the FAQs.
Acupuncture and Physiotherapy
Health Psychologist
Hearing Care
Holistic Treatments

Acupuncture and Physiotherapy

Q. Acupuncture – how does it work? 
A. Acupuncture has been in use for for than 2000 years. It is based on the belief that an energy, or ‘life force’, flows through the body in channels called meridians. This life force is known as ‘chi’. When ‘chi’ cannot flow freely through the body it can cause illness. Acupuncture aims at restoring the flow of ‘chi’ and so restore health.

The western approach to acupuncture is generally aimed at pain relief, however research has also shown that it:

  • Releases the bodies natural pain killers – Endorphins and Oxytocine
  • Helps to regulate the nervous system – reducing the sensitivity of the nerves and nervous system
  • Promotes new tissue growth, stimulates healing and increases immune cell production
  • Vasodilator – effects the blood vessels which leads to increase blood flow, reducing inflammation, heat and swelling.

Q. Is acupuncture available as part of the physiotherapy?
A. Yes – our specialists have significant experience and expertise in acupuncture and electroacupunture treatments. Their passion and enthusiasm has arisen from the very positive results and outcomes reported from this treatment approach.

Q. What is Electroacupuncture?
A. Electroacupuncture is quite similar to traditional acupuncture in that the same points are stimulated during treatment. As with traditional acupuncture, needles are inserted on specific points along the body. The needles are then attached to a device that generates continuous electric pulses using small clips. These devices are used to adjust the frequency and intensity of the impulse being delivered, depending on the condition being treated. Electroacupuncture is considered to be especially useful for conditions in which there is an accumulation of ‘chi’, such as in chronic pain syndromes, or in cases where the chi is difficult to stimulate.

Q. Does acupuncture work?
A. The National Institute for Health and Clinical Excellence (NICE) recommends acupuncture as a treatment option for lower back pain and headaches. NICE makes this recommendation on the basis of scientific evidence. The Chartered Society for Physiotherapy (MCSP), the Acupuncture Association for Chartered Physiotherapists (AACP) and the Health Professions Council (HPC) also recommend and support the use of Acupuncture. Yvonne Frampton is a member of all these governing bodies.

Q. What is Physiotherapy?
A. Physiotherapy helps restore movement and function when someone is affected by pain, injury, illness or disability. We offer a wide range of physiotherapy techniques to reduce pain and restore normal movement with manual/hands on therapy, acupuncture, electroacupunture, exercises that are designed especially for the individual, education and advice. And the core of our service is a patient centred/holistic approach where the patient and not their condition are put first.

Q. What physiotherapists do?
A. Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing, which includes the patient’s general lifestyle.You can benefit from physiotherapy at any time in your life. Physiotherapy helps with back pain or sudden injury, managing long-term medical condition such as asthma, and in preparing for childbirth or a sporting event.

Q. What problems, conditions/pain can physiotherapy treat?
A. Physiotherapy treatments at Best Practice can help; any muscle, joint, tendon or soft tissue pain/strain, nerve pain and nerve damage -sciatica, shingles. Back and neck pain, headaches, migraines, arthritis and long term pain and conditions.

Best Practice offers a FREE 10 min consultation if you need to discuss any problems, concerns or doubts you may have, please contact us by telephone or email, in confidence.

Q.  How long are the appointments?
A. We offer extended treatment time of up to an hour for all our patients. This allows time to discuss and listen to the patients full case history and allows for a thorough assessment and treatment plan. This also generally reduces the amount of treatment sessions (i.e. 3 to 4) and therefore the cost to the patient.

Health Psychologist

Q. What is health psychology?
A. Health psychology is the study of behaviour relevant to health, illness and health care, and offers:

  • promotion and maintenance of health
  • prevention and treatment of disease and illness
  • improving of the health care system

Q. How many sessions/appointments will I need?
A. Usually people only require 6 – 10 sessions, however, we can discuss your needs. We offer 50 minute or 30 minute appointments.

Q. How soon can I have an appointment?
A. We aim to reply the same day you contact us to set up a fast response appointment.

Q. What training does a health psychologist have?
A. A health psychologist has completed a post-graduate certificate in health psychology practice and holds a PhD in health psychology. Additionally, has an MSc degree in health psychology and a BSc in psychology (collectively this training takes a minimum of seven years full-time to complete).

Q. How do health psychologists work?
A. Health psychologists work in several different ways, including:

  • monitoring and managing of physical health conditions
  • making changes to behaviour to improve health
  • increasing confidence
  • increasing motivation
  • empowerment
  • management of emotional and mental aspects of coping with ill health

Q. What can health psychologists help with?
A. As well as health issues, a health psychologist can help you with:

  • anxiety issues
  • low mood
  • depression
  • building confidence
  • increasing motivation
  • emotional coaching

Hearing Care

Q. I haven’t become so old that I need to wear hearing aids
A. There are people of all ages in the ‘less than perfect hearing club’. It’s when you go around misunderstanding things, saying ‘what?’ or asking people to repeat themselves that you might begin to feel older than you are, or be seen as having changed. Hearing instruments can help to keep you participating and in the centre of things!

Q. I don’t have a problem – other people should talk more clearly
A. Yes, but they sound as though they are mumbling because you may not be able to hear some of the most important speech sounds. It is often the soft sounds like ‘s’, ‘f’ and ‘k’ that disappear first. They get ‘drowned out’ by the stronger vowel sounds and words start to sound muddled. Hearing aids can bring back those ‘lost’ sounds so that you don’t feel you’re missing half of what’ being said.

Q. I tried hearing aids years ago, they were nothing but trouble
A. You wouldn’t believe the advances in technology in the past few years. Digital hearing instruments automatically adjust the volume so that sounds stay clear and comfortable. You don’t have to do anything but pop them in and turn them on!

Q. Hearing instruments are big and clumsy aren’t they?
A. Not anymore! You can get digital hearing instruments that are so small they disappear almost completely in your ear canal. Also there are slim and stylish behind the ear models that come in all sorts of colours to match your hair or skin tone.

Q. I know lots of people who have tried hearing aids and given up
A. Success depends on many factors. Today’s hearing instruments are tailor-made to match your hearing loss, but it naturally still takes a while to get used to wearing them. Having them adjusted properly doesn’t take long. You may need a degree of patience and perseverance, because your may have to learn to identify all the sounds you have forgotten. Once you can do that, then it gets easier to focus on sounds you want to hear and filter out others.

Holistic Treatments


Q: Do I have to take my clothes off?
A: No, although removing your coat and shoes helps you to relax.

Q: Will I feel anything?
A: You may feel warm or cold sensations, tingling or muscle twitching. You may feel nothing at all, but the healing will still be working on you.

Q: Will I still be aware?
A: Most people enter a deeply relaxed state and allow their thoughts to drift away. Sometimes they may even momentarily fall asleep. It’s all normal.

Q: Do you sense anything?
A: Our healer can feel where energy is blocked, disrupted or low and when it’s nicely balanced; they can see the energy produced by thought forms and pain.

Q: Do you see spirits?
A: No, but our healer feels a profound expression of love and comfort from the Universe that passes through them as healing energy.


Q. What is Podiatry
A. A podiatrist is a health professional who deals with the diagnosis, prevention and treatment of conditions of the foot and its related structures. Podiatrists have skills in general foot treatments but may specialise in areas such as nail surgery, biomechanical assessment’s and foot pathologies. Podiatry/Chiropody is a medical treatment, not a cosmetic service. After treatment the feet will often look much better, and feel more comfortable as well. At Best Practice we work closely with other related disciplines such as physiotherapy and osteopathy. The extensive facilities mean that a range of other services are available on site.

Q. What is the difference between an Podiatrist and a Chiropodist?
A. Both terms refer to practitioners who specialise in diagnosis and treatment of foot conditions. Chiropody/chiropodist have been titles used in the UK whilst podiatry has been used in the rest of the English speaking world. The term Podiatry is now being widely used in the UK. Since July 2005 both terms have been protected titles which means they can only be used by practitioners who are registered with the health proffesions council. Registration depends on the completion of a recognised course of training and a commitment to continued professional education. Beth Norris the Podiatrist at Best Practice holds a degree in podiatry, is a member of the health professions Council and The society of Chiropodists and Podiatrists.

Q. What conditions can a Podiatrist treat?
A. Podiatrist treatment, assessments and advice at Best Practice are related to:

  • Corns and callous
  • Verrucae – Cryotherapy
  • Skin disorders or infections
  • Nail pathology eg. fungal nail infections
  • Footwear advice
  • Foot health education and self care advice
  • Nail surgery (for in growing and problem toenails)
  • Biomechanical assessments
  • Custom made orthotic devices.

Let us help…for further information or to discuss any health concerns you may have please contact Best Practice on 023 9226 7000 or email enquiries@bestpracticesouth.co.uk

  • Latest Tweets